Once a payment transaction is deleted, it cannot be recovered. However, you can manually re-enter the deleted payment using details from the Transactions Log report.
Viewing the Transactions Log
To locate deleted payment details:
- Go to: InSight Menu → Financial → Revenue-Expenses → Gateway Log.
- Review the log for transaction details needed to manually re-enter the payment.
Re-entering a Payment Transaction
For step-by-step instructions on entering a payment transaction, refer to the Adding Payments.
Conclusion
Deleted payment transactions cannot be restored, but you can retrieve the necessary details from the Transactions Log and manually re-enter the payment. Always verify records before deleting transactions to avoid data loss. For further assistance, refer to related articles or contact support.