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Financial Workflows and Tools

Processing functions to help you manage the financial records.

  • Adding a Billing Payment

    Applies To:    Enterprise    Plus     Basic Note:  The following steps are used only for the Course Payment Method and not for the Invoice A or Invoice B payment methods. To Add a Billing Payment to a...

  • Adding a Cash, Check or Credit Card Payment

    Applies To:    Enterprise    Plus     Basic   Note:  Where referenced in the following steps, Invoice refers to the Client Invoice for Invoice A or Invoice B  Payment Methods. To Add a Cash, Check or ...

  • Adding a Discount Payment

    Applies To:    Enterprise    Plus     Basic To Add a Discount Payment to a Single Registration This content is relevant for Course payment method only.   InvoiceB/C users should enter discounts as lin...

  • Adding a payment transaction

    For instructions on how to enter a payment transaction, click the link below. Registration/Payment Tab  ...

  • Invoices - Functions

    Functions The following additional functions appear in each row of the Results List. Adjust Invoice:  Use this function to add a line item to an invoice to account for a refund amount, unpaid amount d...

  • Adding Quantity Registrations

    Applies To:    Enterprise    Plus     Basic There are two methods to enter a quantity registration and quantity invoicing: Registrations Without Client Names Registrations With Client Names How To Ena...

  • Entering OnAccount Given / OnAccount Used

    For instructions on how to enter a OnAccount Given/OnAccount Used on Invoice Method, click the link below.  Registration/Invoices Tab   For instructions on how to refund an amount OnAccount, click the...

  • Adding a Transaction for Insufficient Funds

    Applies To:    XenEnterprise    XenPlus     XenBasic To Add a Transaction for Insufficient Funds Once a registration has been saved, follow these steps to add a transaction for a bad check or other pa...

  • Balance Due Incorrect

    After issuing a refund, a balance due amount still exists When a refund is issued for a client's registration, the balance due calculation process in XenDirect now results in an amount due until you i...

  • Client unable to make payments on the WebReg module

    Review the list below.  If these solutions do not solve the issue, please submit a support ticket. Cart Button Not Displaying To enable the cart button: Edit the Course Section and select the WebReg t...