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Adding a Transaction for Insufficient Funds

Applies To:    XenEnterprise    XenPlus     XenBasic


To Add a Transaction for Insufficient Funds
Once a registration has been saved, follow these steps to add a transaction for a bad check or other payment that resulted from insufficient funds.

  1. From the Client view mode, go to the Registration tab.
  2. Select Payment from the topic list.  Note that if the Session filter is not "All", only Payments that match the session filter will currently be displayed.
  3. Click the dollar $ (or Euro € symbol) to the right in the same row for the course registration or existing payment.  If from the Payment screen, and there are no existing payments for the registration, then click the New button to the upper right.
  4. The popup payment screen will display and default to Course tab with the Course Code selected.  If the Course Code field is blank, enter or select the Course Code desired.
  5. Go to the Transaction tab.
  6. Select the Payment Type = Uncollected Funds.  Note Payment Type display is a user defined option.  Some options may be disabled and not available for selection. (Required)
  7. Select the Revenue Item.  If set, this field will contain to the default Revenue Item set in the Branch Profile. (Required)
  8. Enter the Amount of the uncollected funds.
  9. Enter any other fields required or expected by your organization.  Note that if you use the Main Menu >> Accounting >> Deposit feature, leave the Deposit Date field blank.
  10. The Facility field is used to determine which Facility this transaction will display under on a deposit report.
  11. If the transaction is from a person other than the registrant, go to the Payee/Billing tab.
  12. Enter the Contact Person who is made the original payment.
  13. Click OK to save the transaction or Cancel to close and not save the transaction.

To Add a Transaction for Insufficient Funds Using the Multiple Registrations
Adding Uncollected Funds transactions is not suggested using the Multiple Payment method.


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  1. Rick Stern

  2. Posted
  3. Updated

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