Processing functions to help you manage the financial records.
Once a payment transaction is deleted, it cannot be recovered. However, you can manually re-enter the deleted payment using details from the Transactions Log report. Viewing the Transactions Log To lo...
A Revenue Item from a Fee may not always match the Revenue Item in a Payment transaction due to the way multiple fees are handled. Why Revenue Items May Not Match Multiple Fees with Different Revenue ...
Organizations may need to set up a corporate or contract client to handle bulk or quantity-based registrations without attaching individual registrant names. Follow these steps to create a Corporate C...
The 1098-T is a federal IRS report used for eligible tax credit payments and billings. For details on eligibility and regulations, refer to the IRS publications. Applies To: Enterprise Plus ...
The Balance Due is dynamically calculated each time it is requested in a report or displayed on the screen. Several settings influence this calculation, and modifying these settings after records have...
If a transaction is missing, follow the troubleshooting steps below. If these solutions do not resolve the issue, submit a support ticket with all relevant details. Transaction Missing in Payment Gate...
When transferring a client from one assignment to another, it is important to ensure that payment records are accurately maintained. There are two recommended methods for this process, and the choice ...
When a payment transaction is made but later not collected—such as a check returned for insufficient funds—specific accounting entries must be made to maintain accurate financial records. The recommen...
This guide explains how to process an in-house OnAccount credit or issue a Refund to an invoice where payment transactions have been recorded. Following these steps ensures accurate transaction proces...