Navigation Menu: Admin Menu »» System Tools »» Fix Missing Assignments
Applies To: Enterprise Plus Basic
Overview
With more and more clients choosing to register via the WebReg module, the risk of an interruption in the registration process after a successful credit card transaction increases. Prematurely closed browsers, dropped internet access, excessive use of the browser back button, and payment gateway issues are just a few of the events that could cause the registration process to incorrectly record the client's assignments and related payments. Although not a remedy for all these situations, this function helps recover missing Assignments and related linkages where possible.
Xenegrade understands that the issue that caused the missing assignment may have been during a failure on the WebReg module. However, it is not the responsibility of the Xenegrade staff to perform data entry as a result. Xenegrade's responsibility is in correcting the issue and attempt to prevent the issue from occurring again.
Details
- Function available for InvoiceB and InvoiceC users only.
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Select Function:
- View: When submitting using this option, the user will see a display count of the issues that could be corrected.
- Missing Assignments: Adds missing assignments when an invoice with a line item and payment for a course section.
- Missing Payment Link: Corrects missing field link field between payment transactions and assignments.
- Incorrect Payment Link: Corrects incorrect field link field between payment transactions and assignments.
- Missing Invoice Link: Corrects missing field link field between invoices, payment transactions and assignments.
- Incorrect Invoice Link: Corrects incorrect field link field between invoices, payment transactions and assignments.
- Missing Fee Option Link: Corrects missing field link field between fee options and assignments.
- Incorrect Fee Option Link: Corrects incorrect field link field between fee options and assignments.
- Delete Blank Invoices: Deletes invoices dated prior to the current date that have no line items and no payments.
- Push Invoice Company: Copies the Company linked to an Invoice to the Company field of all Client Assignments linked to the same Invoice, only when the Company field in the Assignment is blank.
- Once submitted, there is no undo option for this process. The user should be sure they want to perform this function when they click the Submit button.
- When launched from the '+' button on Client Invoice Items, the function will check and process only for the course section linked in the same invoice item row clicked. This function only displays when an Invoice Item does not have a matching Assignment.