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Email

What you need to know to send emails.

  • Email Overview

    All three XenDirect modules contain options for using email to communicate with clients. In some cases they are automatic and in others they are manually launched by users. It is important to note tha...

  • Create Email Templates

    Email templates are used to manage the content (or body) of emails sent via XenDirect. Templates are created by users, not be Xenegrade. This allows for each organization to uniquely create and brand ...

  • Email Embed Codes

    Email Embed Codes are a method to place integrate data directly into the HTML and/or Text Body sections of Email Templates.  Below are the supported Embed Codes for the various locations email templat...

  • Send Email - Release 3

    This function sends emails using advanced saved searches. Sending emails to clients and staff are both supported using this workflow. There are two additional methods of sending emails to Clients: Fro...

  • Send Email - Release 2

    This function sends emails to clients using the Email Templates.  If displayed in the menu, the special APP version sends emails to clients based on a program application process and is not suggested ...

  • Schedule Automatic Emails

    This option allows for an email to be sent automatically to clients or instructors in course sections based on the send criteria.  The primary purpose of the automatic email scheduler is to send an au...

  • Reporting Email Issues

    Sending email to Client, Staff, or Companies is a technical process involving multiple parties and steps. The sender, recipient, email domains, IP addresses, whitelists, blacklists, spam filters, and ...

  • How To Validate Email Addresses

    Applies To:    XenEnterprise    XenPlus     XenBasic Overview Validating email address can help improve your email marketing campaigns by have a cleaner and more accurate email list.  Validating email...