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Troubleshooting

FAQs for some common WebReg questions.

  • Client Cannot Login to WebReg Module

    If a Client cannot log into the WebReg Module to register for courses, the most common cause is because they have an existing account (Client record) but the record does not have a Web Access User Nam...

  • What Affects a Course Registration Status

    The following list of status displays includes the most common reasons that affect the registration availability status of a course section.  Registration Available All relevant fields are set to allo...

  • Why Courses Do Not Display In WebReg Module

    The following list includes the most common reasons a course section does not display in the WebReg Module.  If a course section does not display, print and review this checklist until you discover th...