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Create SMS Text Templates

You must create SMS Text message templates to be able to send SMS Text messages.


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Release 3: Tools > Marketing Functions > Create SMS Templates
Release 2: Report Menu > Marketing > Templates SMS
Applies To:    Enterprise    Plus   Basic


Create SMS Templates

Use this feature to create SMS text templates.

Release 3

  • Go to Tools > Marketing Functions > Create SMS Temp.
  • Click [New SMS Template].
  • Enter the required data.
    • SMS Text Name: Unique title of SMS Text template.  The name is not sent with the message.  Required field. There are no reserved template names at this time.
    • Message Body:  A maximum of 120 characters that will be sent as the text message.  Use smart abbreviations where possible to create a more in-depth message when message length is a concern.
    • Target:  Select if the template is targeted to Clients or Staff. The send process filters the template list based on the population.
  • Click [Create] to save or [Cancel] to close without saving.

Release 2

  • Go to Report Menu > Marketing > Templates SMS.
  • Click [New].
  • Enter the required data.
    • SMS Text Name: Unique title of SMS Text template.  The name is not sent with the message.  Required field. There are no reserved template names at this time.
    • Text Message:  A maximum of 120 characters that will be sent as the text message.  Use smart abbreviations where possible to create a more in-depth message when message length is a concern.
    • Population:  Select if the template is targeted to Clients or Staff. The send process filters the template list based on the population.
  • Click [OK] to save or [Cancel] to close without saving.


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  1. Rick Stern

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