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SMS Text

When sending text messages is the best way to communicate.

  • What is SMS Text

    SMS (Short Message Service) allows organizations to send text messages to mobile phones via XenDirect. This feature requires an account with Twilio.com and sufficient prepaid funds to send messages. M...

  • SMS Text Feature Setup

    Xenegrade assists organizations in setting up the SMS Text feature in XenDirect. This process involves creating a Twilio account, configuring credentials, and integrating the service into XenDirect fo...

  • Create SMS Text Templates

    To send SMS Text messages in XenDirect, users must first create SMS Text message templates. These templates allow for quick and consistent messaging when communicating with clients or staff. Navigatio...

  • Sending SMS Text Messages

    The Send SMS function in XenDirect allows users to send SMS text messages to clients or staff using pre-created SMS templates. Before initiating the send process, an SMS template must be created. Navi...

  • SMS Text Exceptions, Failures, and Stop/Start

    Understanding SMS text message delivery exceptions, failures, and recipient opt-in/opt-out procedures helps ensure effective communication via XenDirect. Xenegrade provides detailed delivery reports t...