The migration process to WebReg 3.0 will occur in stages. Because each customer’s setup, timing needs, and registration activity may be different, migrations will be scheduled in controlled groups rather than completed all at once. This approach allows our team to complete the necessary setup, coordinate customer review, manage support carefully, and monitor each launch.
The Migration Process
- July-August 2026: Xenegrade will contact all sites to set and confirm the date the migration will commence for your organization. You will have some ability to schedule the migration start on a specific date.
- August-December 2026: On a weekly basis, the migration process will start and end for a specific set of customers. Migrations will typically occur mid-week rather than Mondays and Fridays. The goal is to complete all migrations by the end of December 2026.
-
Migration Day 1 - Customer Preview: You will be provided a temporary URL to a WebReg 3.0 site. This site is connected to your data but is not live for your students. Your existing WebReg 2 site is still live and active.
- You will have the opportunity to setup your new site, including branding and layout, and perform tests of the site. This preview stage will last a minimum of two weeks but can last longer as needed.
- Any issues you encounter during this period should be reported via the help center ticket system as you have done in the past.
- If there are issues that postpone the Go Live date, this stage of the process can be extended until the issue is resolved.
-
Migration Day Go Live: After the Customer Preview stage, your site will go live.
- At that time, the temporary URL is changed to your permanent URL.
- Your WebReg 2 site is disabled.
-
Post-Go Live: Your site is fully operational at this point.
- Your students should be informed in advance of the scheduled system upgrade.
- Any issues you encounter should be reported via the help center ticket system as you have done in the past.
It is expected that all migrations will be completed before the end of December 2026. We understand that timing is important, especially for customers with active registration periods or internal planning needs. As the schedule is developed, Xenegrade will request customer timing preferences and will communicate directly with each organization before its migration is scheduled. Additional details about the migration process, customer review steps, and expected timeline are provided on the next page.
This page was last revised 10/29/26.