Supported Browsers

XenDirect is designed to operate using numerous browsers.

Maintaining browser compatibility is an extraordinarily difficult task.  Browser release updates are available very often. It is difficult to test all XenDirect features and operations in every browser and browser version.  Xenegrade does its best to maintain compatibility in all supported browsers. However, it is not uncommon that a new browser version release could have a negative effect on just one feature.  As a result, users often discover browser issues before Xenegrade staff.  Here are some browser considerations:

• Firefox, Chrome, Safari, Brave, and Microsoft Edge are the browsers Xenegrade supports.
• Internet Explorer is no longer supported.
• If an issue arises, try using an alternate browser and test the feature. If the feature fails only in one browser, submit a support ticket to report the browser compatibility issue.
• Release 2: Only browsers that support ActiveX will support the Crystal Reports printing functions from the Report Menu.

The user assumes responsibility to maintain up-to-date browser applications. Xenegrade recommends always using the latest version of a browser to obtain the best performance and compatibility. Browsers and browser versions that are no longer supported by their manufacturer are also not supported by Xenegrade. Bugs and performance issues that only occur when using unsupported browsers are not researched or corrected by Xenegrade.

Page last revised 1/11/2023