When pasting text into HTML fields such as course descriptions, ASCII characters from the original application may display incorrectly. The Fix ASCII function automatically replaces these characters with standard keyboard characters across multiple tables and fields.
There is no undo process for this function.
Navigation
Header → Tools → Client Functions → Fix ASCII
Applies To: Enterprise | Plus | Basic
Step-by-Step Instructions
1. Understanding the Affected Fields
The Fix ASCII function updates ASCII characters in the following tables and fields:
| Table |
Field(s) Affected |
|---|---|
| Branch |
Refund Policy |
| Course |
Description |
| Section |
Featured Course, Email Append, Audience, Outline, Abstract, Alt Schedule, Alt Refund Policy, Alt Description |
| Department |
Description |
| Merge Text & Email |
Header, Alt Return, Body 1, Body 2, Closing |
| Policy |
Policy |
| Program Group |
Description |
| Sessions |
Invoice Message |
| Staff |
Bio |
| Instruction Boxes |
Description |
2. Running the Fix ASCII Function
- Navigate to Header → Tools → Client Functions → Fix ASCII.
- Select the desired field(s) to update.
- Click Submit to process.
Once submitted, the function will automatically replace ASCII characters in the selected fields.
3. ASCII Characters Replaced
The following ASCII characters will be converted to standard keyboard characters:
| ASCII Character |
Replacement |
|---|---|
| ’ (curved apostrophe) |
' (straight apostrophe) |
| ' (straight apostrophe) |
' (unchanged) |
| ¿ (inverted question mark) |
? |
| " (straight double quote) |
" (unchanged) |
| “ (left curly double quote) |
" (straight double quote) |
| ” (right curly double quote) |
" (straight double quote) |
| ** ** (invisible space) |
(regular space) |
| – (short dash) |
- (hyphen) |
| — (long dash) |
- (short dash) |
| & (ampersand) |
& |
| í (i with accent) |
i |
| é (e with accent) |
e |
| ® (registered symbol) |
(removed) |
| ™ (trademark symbol) |
(removed) |
| ç (c with cedilla) |
c |
If you encounter additional ASCII issues, please submit a support ticket to request new replacements.
Conclusion
The Fix ASCII function ensures proper text formatting by replacing incompatible ASCII characters with standard keyboard characters. This process applies across multiple fields and cannot be undone once executed. For further assistance, refer to related articles or contact support.