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Posted 2/14/2022 |
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For status information regarding access issues and scheduled maintenance, visit the Xenegrade status website. Via this site, you will see updated posts related to the status of the major XenDirect service areas. This site allows Xenegrade support personnel to inform users faster and more efficiently than previous methods. And if you consider adding your email to the subscriber's list, you will also receive email notifications every time an update is posted. You may also want to bookmark the status site URL. You can expect to see posts like these samples, each step through the process.
Resolved - The service outage issue has been resolved. Server technicians are reviewing the situation for possible equipment upgrade. We will keep actively monitoring the situation.
Monitoring - The service outage issue is resolved. We will keep actively monitoring the performance. Accept our apologies for the inconvenience and thank you for your patience throughout this incident.
Investigating - Xenegrade is experiencing intermittent service outage on all modules. We will provide further updates as we have them.
Note: When adding your email as a subscriber, it is suggested to use a work email address instead of a common or generic email address. Email addresses such as gmail or aol accounts may often be rejected or considered spam.
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Services Status Website Displays Live Status
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Rick Stern
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