News - February 3, 2026

How can it be February already? We were about to lead off this article with new year wishes and realized an entire month of 2026 has already passed! Despite that, we still hope you all had the best of holidays. And to close out 2025, here are some of the highlights from 2025:

• Extensive progress was made towards the new WebReg 3.0 module.
• A road map was published and shared covering plans through 2027
• The new System Settings feature was established
• Code for launching Custom Certificates on WebReg was developed
• Numerous performance improvements were launched
• InSight data sources were expanded and new reports added
• QuickTools reports transitioned to the InSight versions
• Company Payments featured was added
• A vendor agreement was reached on integration support for credit side systems

And going into 2026, here are some of the highlights just ahead!

• WebReg 3.0 will be launched
• New Support Center and knowledgebase will be launched
• New support packages will be introduced
• A bulk data import subscription feature will be launched
• Digital credentials/badging options will be integrated
• Email attachments will make their debut
• Embedded snapshots and dashboards will be integrated
• Performance improvements in specific areas will be targeted

We are energized by the opportunity to provide you with a student registration experience that raises the bar and stands above what most of the market offers!

So much has happened over the past few months, and we’re excited to share the latest update on the new WebReg module.

A tentative transition schedule is currently in development, with the migration process expected to begin in April 2026. Transitions will take place in weekly phases, with approximately 5–10 sites moving to the new module each week until all sites have been successfully migrated.

Organizations will receive several weeks’ advance notice prior to their scheduled transition. In addition, each organization will be provided with a temporary site ahead of their launch date, allowing time to complete setup, configuration, and branding before going live on the new module.

To support a smooth rollout, a small number of sites have been invited to participate as beta sites. These organizations will begin testing a live version of the new WebReg module toward the end of February, helping us validate functionality and fine-tune the experience before the broader transition begins.

We appreciate your patience and partnership as we work through this important upgrade. Our goal is to ensure a smooth, well-supported transition that delivers an improved experience for all users. Additional details and next steps will be shared as the transition schedule is finalized.

We’ve upgraded our service status site to provide faster, clearer, and more reliable communication. We are now using Atlassian Statuspage, a widely trusted platform designed to keep users informed during service interruptions and scheduled maintenance.

With this new status site, updates are posted more quickly and are easier to follow. Incident timelines and maintenance schedules are clearer, status indicators are more consistent, and the site remains accessible even during larger service events—when timely information matters most. Users can also subscribe to real-time notifications and choose how they want to receive updates.

Behind the scenes, the new platform helps our teams share accurate information more efficiently, which means better transparency and a more consistent experience for you. Overall, this upgrade gives us a stronger, more dependable way to keep you informed about system status and availability.

• News Email List: Join those who want to receive a notice whenever we post a news article. Be the first to know! You can subscribe here. Once you opt-in, you are on the news email list until you decide to opt-out.
• Status Website:If you have not seen or subscribed to the Service Status website, it is more important than ever to consider doing so. This website displays up-to-date server issues or scheduled maintenance that affect access to XenDirect modules. One of the key features of the status site is your ability to subscribe to the automated email list. Every time an update is made to the status site, all subscribers will receive an automated email related to the status update.
• Application Updates: Whenever updates are made to any XenDirect services, a post describing the change, addition, or fix is made. Don't forget to check the Updates section of the Support Center. Release 3 deploys updates about every two weeks. Other services are about once per month or as needed.