News posts from 2021.
TouchNet TLink Payment Gateway Added to Release 3 The TouchNet TLink payment gateway has been added to the Release 3 Admin module. Organizations using TouchNet TLink can now process payments throu...
Posted 12/15/2021 The recently announced Log4j vulnerability is not an issue with any of Xenegrade's servers, products, or services. The Log4j vulnerability is a server issue, not a code issue. Progra...
Posted 12/10/2021 Xenegrade will be performing routine maintenance on the servers in the Data Center from 7:00 am to 9:00 am ET on Sunday, December 12, 2021. Scheduled maintenance should be completed ...
Snapshot and Dashboard Survey Seeks User Input The ability to view important metrics at a glance is becoming the standard. With the increasing demand to make decisions smarter and faster, users wa...
Support Center Upgrade UpdateIt has been two weeks since the Xenegrade Support Center upgrade, and things are going very smoothly at this point. In the first few days, there were a few minor issues as...
Posted 10/15/2021 The emergency notification feature of the new Support Center started is now complete and enabled. The notification system final tests were completed early this morning. For more deta...
Posted 10/12/2021 The migration to the new Support Center started as scheduled last Friday. The company that performed the migration ran into some issues resulting in the migration process finishing o...
Posted 10/7/2021 After the Support Center migration is completed, this is the new location for News and Notices! Thank you for your patience while we launch the new Xenegrade Support Center!....
Posted 10/6/2021 On Friday, October 8, will start the migration process of the data in our current support center to an upgraded version. The process should be completed by Monday, October 11. Startin...
Posted 10/5/2021 Revised Migration Date/Time: Due to scheduling conflicts with the migration service, the migration will begin at 1:30 PM on Friday, October 8, rather than late that same evening. Tick...