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Financial Workflows and Tools

Processing functions to help you manage the financial records.

  • Setting Up Balance Due Calculations

    Applies To:   Enterprise    Plus     Basic Overview Balance Due is a value that is calculated every time the value is requested in a report or on the screen.  The Balance Due calculation is affected b...

  • Transaction is Missing

    Review the list below.  If these solutions do not solve the issue, please submit a support ticket. Transaction Missing in Payment Gateway If the payment exists in XenDirect but does not exist in the g...

  • Transferring a Payment and Course Registration

    There are two recommended methods to transferring a Client from one Assignment to another and making sure the record of payments is maintained.  The method decision may be affected by policies of your...

  • Uncollected Funds, Bounced Checks, and Voiding Bills

    When a payment transaction is made and the funds are later not collected (i.e. a check returned for insufficient funds), certain entries must be made to make the transactions balance.  In the cases li...

  • Using the OnAccount/Refund Function

    This function allows you to add an in-house OnAccount or issue a Refund to an invoice where payment transactions have been recorded. Follow these steps to process a refund or OnAccount credit effectiv...