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News Archives

News posts for 2023 and past.

  • Headlines - May 24, 2022

      Release 2 Phase Out Details Available for Review   It has been several years in the making, but the Release 2 phase out process will begin in just a few weeks. For some, this process will be painles...

  • Headlines - March 15, 2022

      New InSight Datasources Deployed March 3rd   On March 3, a series of new and modified data sources were deployed for InSight. These additions and modifications include some new fields as well as som...

  • Headlines - February 15, 2022

      Update on the Release 2 Phase Out Process   The phase out process for Release 2 has been extended through June 30, 2022. This extension will allow some users additional time to make the transition a...

  • Server Reboot 1/24/2022

    Posted 1/24/2022 10:15 AM ET Xenegrade will be performing server restart at 11:00 AM ET 1/24/2022. This server restart should be completed by 11:10 AM ET.  During this restart window, Xenegrade will b...

  • Headlines - December 16, 2021

      TouchNet TLink Payment Gateway Added to Release 3   The TouchNet TLink payment gateway has been added to the Release 3 Admin module. Organizations using TouchNet TLink can now process payments throu...

  • Server Maintenance Scheduled 12/12/2021

    Posted 12/10/2021 Xenegrade will be performing routine maintenance on the servers in the Data Center from 7:00 am to 9:00 am ET on Sunday, December 12, 2021. Scheduled maintenance should be completed ...

  • Headlines - November 11, 2021

      Snapshot and Dashboard Survey Seeks User Input   The ability to view important metrics at a glance is becoming the standard. With the increasing demand to make decisions smarter and faster, users wa...

  • Headlines - October 25, 2021

    Support Center Upgrade UpdateIt has been two weeks since the Xenegrade Support Center upgrade, and things are going very smoothly at this point. In the first few days, there were a few minor issues as...

  • Headlines - Week of September 27, 2021

    Support Center Upgrade Scheduled for October 8-11The Xenegrade Support Center is about to have a major upgrade. On October 8, we will start the process of migrating the data from the current support c...

  • Headlines - Week of August 9, 2021

    Customer survey to guide Release 3 transition as the countdown continuesWith the retirement of Release 2 and the Crystal Reports server set for the end of December 2021, Xenegrade would like to hear f...