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News Archives

News posts for 2023 and past.

  • Xenegrade and the Log4j Vulnerability

    Posted 12/15/2021 The recently announced Log4j vulnerability is not an issue with any of Xenegrade's servers, products, or services. The Log4j vulnerability is a server issue, not a code issue. Progra...

  • Support Center Emergency Notification Enabled

    Posted 10/15/2021 The emergency notification feature of the new Support Center started is now complete and enabled. The notification system final tests were completed early this morning. For more deta...

  • Knowledgebase Under Construction

    Posted 10/6/2021 On Friday, October 8, will start the migration process of the data in our current support center to an upgraded version. The process should be completed by Monday, October 11. Startin...

  • Support Center and Knowledgebase in Transition - REVISED

    Posted 10/5/2021 Revised Migration Date/Time: Due to scheduling conflicts with the migration service, the migration will begin at 1:30 PM on Friday, October 8, rather than late that same evening. Tick...

  • Support Center Migration Update Status

    Posted 10/12/2021 The migration to the new Support Center started as scheduled last Friday. The company that performed the migration ran into some issues resulting in the migration process finishing o...

  • News Location Changes After Migration

    Posted 10/7/2021 After the Support Center migration is completed, this is the new location for News and Notices! Thank you for your patience while we launch the new Xenegrade Support Center!....